• Immediate "Yes" Without Questions When you call and the staff immediately says "Yes, we can accommodate allergies" without asking about specific allergens, this is a major red flag. A knowledgeable restaurant will always ask detailed questions about your allergies before confirming.

• Lack of Staff Communication If the host or server seems reluctant to check with the kitchen about ingredients or cross-contamination protocols, consider this a warning sign. Good restaurants maintain clear communication between front-of-house and kitchen staff.

• Dismissive Attitude Any staff member who downplays your concerns or seems annoyed by allergy questions should be taken seriously as a red flag. Your health is not an inconvenience.

• No Clear Allergy Protocol If the restaurant can't explain their allergy handling procedures or seems to make them up on the spot, this suggests they don't regularly handle allergy requests safely.

Green Flags to Look For

• Staff asks detailed questions about your specific allergies
• Clear protocols are in place for allergy orders
• Manager or chef involvement in allergy discussions
• Written documentation of ingredients available

Important Steps to Take

• Always call during non-peak hours to discuss allergies
• Document who you spoke with and what was discussed
• Ask specific questions about cross-contamination
• Request to speak with a manager or chef if needed

Remember: A restaurant that takes your allergies seriously will ask questions, demonstrate knowledge, and have clear procedures in place. Don't settle for less when your health is at stake.

Final Thoughts